Terms & Conditions

Last Updated: July 10, 2025

Unbridled Solutions is committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Unbridled Solutions provides equine-assisted therapy for children and young people with SEND. You can contact us at [email protected].

2. What Information We Collect

We may collect:

Your name and contact details

Your child’s relevant medical and behavioural information

Booking and session history

Website usage data (via cookies)

3. How We Use Your Data

We use your data to:

Manage bookings and deliver therapy services

Communicate with you

Improve our services and website

Meet legal and safeguarding obligations

4. Lawful Basis for Processing

We rely on your consent and/or legitimate interest when collecting and processing personal data, especially sensitive data relating to health and wellbeing.

5. Sharing Your Information

We do not sell or share your data with third parties, except:

With your explicit consent

Where required by law or safeguarding policy

6. Data Storage and Security

Your data is stored securely and only accessed by authorised personnel. We retain data for as long as needed to provide our services and meet legal obligations.

7. Your Rights

You have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time

Lodge a complaint with the ICO

8. Cookies

Our website uses cookies to understand how visitors interact with it. You can disable cookies in your browser settings.

9. Contact

For questions about this policy or your data, please contact [email protected].